Image: Dutch-Speaking Customer Service Representative

Dutch-Speaking Customer Service Representative

Teleperformance Portugal·Lisboa, Portugal

Global Talent

Get an international experience in a corporate environment.

Dutch, English

These are the locally spoken languages that you’ll have to know.

Business administration

These are the backgrounds this opportunity is associated with.

1,040 EUR per month

This would be your gross salary for this job opportunity.
You'll be working at
Teleperformance Portugal - Company Logo

About Teleperformance Portugal

With over 40 years of experience connecting brands to their customers, Teleperformance has become the most trusted provider of omnichannel customer service solutions, delivering world-class integrated digital business services. We are constantly adapting and focused on the experience of each customer. We incorporate the human touch into everything we do, whether it's customer service, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

Role

Responsibilities
  • Supporting small and medium-sized business clients via phone, email, and chat
  • Assisting with account setup, product usage, and general troubleshooting
  • Providing pre- and post-support for self-service digital advertising products
  • Guiding clients on how to use tools effectively to improve their online campaigns
  • Identifying recurring issues and trends affecting multiple clients
  • Sharing customer feedback and product insights to support continuous service improvement

Working hours

Monday to Sunday

9:00 am - 5:00 pm

Process

The steps involved in being selected for this opportunity.
Application process usually takes 14 days
  • STEP 1

    Shortlisting
  • STEP 2

    Computer Tests
  • STEP 3

    Interview with the company
  • STEP 4

    Final Decision

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.

FAQs