Customer Service Representative – Danish Market
Teleperformance Portugal·Lisboa, Portugal
Global Talent
Get an international experience in a corporate environment.
Danish, English
These are the locally spoken languages that you’ll have to know.
Business administration
These are the backgrounds this opportunity is associated with.
1,350 EUR per month
This would be your gross salary for this job opportunity.
You'll be working at
About Teleperformance Portugal
With over 40 years of experience connecting brands to their customers, Teleperformance has become the most trusted provider of omnichannel customer service solutions, delivering world-class integrated digital business services. We are constantly adapting and focused on the experience of each customer. We incorporate the human touch into everything we do, whether it's customer service, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.
Role
Responsibilities
- Provide outstanding support to users via phone, chat, email, and social media
- Assist customers with account setup, login issues, and subscription management
- Troubleshoot streaming, app, and technical problems
- Guide users on payment queries and service changes (pause, cancel, renewals)
- Maintain detailed and accurate customer records
- Report trends and customer feedback to help improve the service
Working hours
Monday to Sunday
9:00 am - 5:00 pm
Process
The steps involved in being selected for this opportunity.
Canada
Application process usually takes 14 days
STEP 1
ShortlistingSTEP 2
Computer TestsSTEP 3
Interview with the companySTEP 4
Final Decision
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.