Food and Beverage Trainee
Global Talent
English, Chinese, Mandarin, Korean, Japanese, Chinese
Tourism & hotel management
18,000 HKD per month
About Park Hotel International Limited
Role
1. Build relationship with international customers through devising effective communication strategies to understand the guests' background and their services preferences.
2. Answer customers' enquiries, understand possible needs of customer and act accordingly in a professional and polite manner.
3. Promote hotel to international customers by catering to their cultural backgrounds and hence taste difference.
4. Promote customer loyalty and build up hotel's reputation through providing quality services.
5. Ensure customer satisfaction by analyzing customer feedback, and to devise appropriate methods to enhance service performance and customers' satisfaction level.
6. Provide assistance to colleagues when necessary to work as a team, without compromising services provided to customers.
Working hours
Monday to Friday
7:00 am - 11:00 pm
Process
STEP 1
AIESEC in HKU will conduct first round screening of CVs collected and send suitable candidates to Park Hotel.STEP 2
Park Hotel will then conduct interview with applicants.